[solved]Ma unemployment website issues 5/8/11

by **Jobless_in_Ma** Sun May 08, 2011 5:19 pm

First topic message reminder :

Hi folks, so I just went to claim my weekly unemployment certification and had 1 week of checks left. Well I got a message now saying that my Benefit year end has come up and if I worked to call them.

Now this is not my BYE, just last week I got a message saying that on June 5th my benefit year would come up, and that is correct.

Now Im not able to claim my last week.

Has anyone experienced the same thing?
Figures my last week I have to deal with this BS from them.

On Friday I double checked my account and verified I had one week to go in my account. Now my balance is Zero...

by fang24 Mon May 09, 2011 12:42 pm

don't panic steve, i emailed them this morning, and 10 minutes later received this reply: "We had a computer glitch over the weekend, and we've gone in and adjusted your claim to pay for last week. A payment will generate overnight tonight, and should be direct deposited into your account in 2-3 days.
We apologize for the inconvenience." email them with all of your info and they will give you your balance and they will adjust your claim for you. email is uionline@detma.org.

by **Jobless_in_Ma** Mon May 09, 2011 12:54 pm

I emailed them and they said the system was fixed etc, its not as Im getting this message
"Our records indicate that you have no benefits remaining on this claim. If you are still unemployed after June 5, 2010 and you worked in the past 15 months, you may file a new claim."

by fang24 Mon May 09, 2011 12:59 pm

email them again, give them your full name, and last 4 digits of your social security number. tell them exactly what message you are getting on your online cert. tell them to look into it. also give them a phone number. what they will do is specifically look at your account (thats why they need the last 4 digits of your SSN) and will adjust. after i received the email from them, about 20 minutes later my online info was back to normal...

by **Jobless_in_Ma** Mon May 09, 2011 1:04 pm

Thanks. Also welcome to the forum for all the new members. Hang around and keep up to date on all the latest news regarding unemployment and jobs creation.

by fang24 Mon May 09, 2011 1:14 pm

this is the form for those that are having issues with webcert. fill it out and send, they will respond..
http://www.mass.gov/?pageID=elwdterminal&L=4&L0=Home&L1=Government&L2=EOLWD+Contacts&L3=Questions+or+Issues+Regarding+your+UI+Claim&sid=Elwd&b=terminalcontent&f=dua_feedback_webcert&csid=Elwd

by **Jobless_in_Ma** Mon May 09, 2011 1:18 pm

My claim is all set now. I suggest everyone email them. Wish I knew about this email address a long time ago, would of saved me a LOT of aggravation.

by fang24 Mon May 09, 2011 1:26 pm

i just learned about it by accident, typed in website problems on the search field on the website. don't know why they don't have this form on the front page...

by **Jobless_in_Ma** Mon May 09, 2011 2:38 pm

Has everyone's issues been resolved now?

by steve silva Mon May 09, 2011 4:00 pm

thanks 2 all who helped out with the weekly unemployment mess yesterday and 2day - the email site given by 1 of u guys worked well - they got rite back 2 me and straightened it all out thankfully - i'll b able 2 sleep a little easier 2nite then i did last nite - this dependence on unemployment sucks already and is very scary and a horrible way 2 live your life - i want a job!!!!!!!!!!! - i wish i knew of this site a long time ago, i know now, i'm not alone out there - thanks again 2 all who responded for your help and suggestions!!

by Guest Mon May 09, 2011 4:02 pm

Glad it all worked out Steve!

by **Jobless_in_Ma** Mon May 09, 2011 4:09 pm

Stick around Steve, incase you werent aware the republicans have 2 bills in congress which could essentially stop unemployment for all those collecting on the federal Tiers.

Please check out http://www.unemployed-friends2.org/t2126-attn-all-unemployed-proposed-legislation-would-allow-states-to-use-euc-funds-for-jobs-ending-tier-benefits

by Saltydog33 Mon May 09, 2011 4:26 pm

I am all set . I did run into another problem, but with that "Handy Dandy " email hookup I was able to stay sane today. It's all good.
I proclaim Fang King for the day king

!!!

by **Jobless_in_Ma** Mon May 09, 2011 4:30 pm

Or Queen. Me thinks fang is a she.

by fang24 Mon May 09, 2011 4:32 pm

Thanks Salty! you made my day! and you got it right there jobless, i'm a she lol. just glad i could help out in some small way, it's horrible to go on to the website and see you've been "cut off" when you know you still have funds available. when i found the email link, it saved my sanity!!!.

by steve silva Mon May 09, 2011 8:14 pm

thanks jobless in mass. - yes i know, the darling gop is at it again - they just blow my mind for a thousand different reasons - there just so clueless unless it benefits the already rich in this country - as bush once called the rich, the haves and the haves more, my family base - it makes me cring

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