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EB date was changed Empty EB date was changed

Post by lendmeflight2 on Thu Jul 21, 2011 9:29 am

So I had to call today to get my benefit year end changed for a second time.

When I called, the lady that I talked to said that it looked like I had one week left on EB. I didn't think that this sounded right but I just let it go.

When I went to my claim page at nesc.com it said my EB was effective on 3/5/11. This cannot be right because I was on tier 4 and then moved into EB for two weeks and then North Carolina cut off EB on 4/10.

I should have three weeks left.

If you go by the 3/5 date for my EB activation, this past week would have been my 20th,the last, one. However, she said I had one more.

Anyone have any ideas?

lendmeflight2
lendmeflight2
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Posts : 1219
Join date : 2011-02-21

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EB date was changed Empty Re: EB date was changed

Post by Guest on Thu Jul 21, 2011 10:33 am

lendme, so sorry this happened. You need to call them back and state your case, have your records with you and get them to break it down and then mail you a copy. I did. I was lucky, both times it was their error and they corrected it. Please do this.

Guest
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